Category: Review Management

How to Get More Online Reviews for Your Business

Love them or hate them, online reviews are here to stay. While some business owners would rather completely remove all of their online reviews, this isn’t an option. Instead of only focusing on the negatives, you should do …

READ MORE

How to Respond: A Guide to Reviews & Check-in...

Fast Facts 97% of consumers read online reviews for local businesses in 2017 85% of consumers trust online reviews as much as personal recommendations 30% of consumers review how a business responds to comments when deciding whether to …

READ MORE

The Importance of Your Bar’s Online Reviews

Online reviews are part of being a bar owner today. No way around it. While many bar owners don’t exactly love Yelp, there are clear benefits to review sites. Happy customers provide “social proof” to your prospective guests, …

READ MORE

How to Solicit Customer Feedback

Customer feedback is an essential part to marketing your bar, and listening to your patrons should be at the top of your list, when running your business.  So why is it so important? Why You Should Listen Customer …

READ MORE

Dealing With Difficult Customers

As a bar owner, dealing with difficult customers is a fact of life. It can be an unpleasant experience whether you’re prepared for it, or not. However, with a bit of planning and staff training, you can make …

READ MORE

Peer Power!: Promote Your Bar with Customer Testim...

The customer testimonial is a powerful marketing tool for business, and with so many ways to announce opinions online today, it’s a more powerful tool than ever. You can review just about anything–you can Yelp! any local business, …

READ MORE