Category: Staff Training & Retention

What is a Certified Beer Cicerone?

When owning a craft beer bar, it’s important to know all of the ins-and-outs of the business; which moves far beyond just serving different styles of beer. Since craft beer is such a young industry, it’s generally been …

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Dealing With Difficult Customers

As a bar owner, dealing with difficult customers is a fact of life. It can be an unpleasant experience whether you’re prepared for it, or not. However, with a bit of planning and staff training, you can make …

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How to Perfectly Pour a Craft Beer

Craft beers are always meant to be enjoyed from a glass, even if they’re getting popped as a bottle. The glassware isn’t the only important factor in providing a craft beer experience for your patrons; the perfect pour …

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A Guide to Beer Glassware

Just because it’s beer, doesn’t mean it can’t get fancy sometimes too. As a craft beer bar owner, you don’t want to be caught looking like you don’t know your beer, and one of the easiest ways to …

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Craft Beer Training for Your Staff

One of the prime goals when selling craft beer in your bar, is educating the customer and involving them in the experience. Since you can’t be everywhere in your bar at the same time, you need to be …

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