Webinar: 5 Ways to Manage Your Online Reputation and Handle Your Reviews

We joined with our friends over at Main Street Hub for a webinar covering the top 5 ways bars and restaurants can manage their reputation and reviews. From Instagram to Yelp, learn the latest tips and tricks.

Watch Webinar

Topics Covered

  1. How to grow your online reputation and attract Millennial customers
    • Optimizing your profiles
    • Tips for Instagram and Facebook posts
  2. How to strategize and respond to reviews
    • Why reviews are important
    • The intel you need to gather
    • How bars and restaurants can make an effective plan for staying consistent with review management
  3. How to create a successful reputation for your brand
    • Tips for gathering feedback
    • How to share reviews on social media
  4. How to respond effectively to negative reviews
    • Respond as soon as you can respond well
    • Be professional
    • Know when to push back
    • Keep it simple
    • Pro tips for adding personality, when it’s ok to not respond, disputing reviews and learning from reviews
  5. Why informal reviews on Instagram are important
    • The importance of location tagging
    • When and when not to respond
    • How to use these posts to gain free exposure for your bar or restaurant